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Office Address

Second Floor , A -19 , Krishna Marg, Behind Manu Hospital , Shyam Nagar, Jaipur-302019

Phone Number

Sales +91 98875 38338

Support +91 99504 38338

Expet Talk +91 99504 23338

Email Address

hello@rbdcindia.com

Refund Policy

Rajasthan eProcurement Corporation - Refund Policy

Clear guidelines for service refunds and dispute resolutions.

This document outlines the refund policy for Rajasthan eProcurement Corporation (RePC) services, including annual, monthly, and one-time engagements.

Trial Period

RePC offers its services on a trial basis. This allows potential clients to evaluate the quality and suitability of our services before committing to a paid engagement.

Paid Services (Annual, Monthly, One-Time)

Upon successful completion of the trial period and subsequent assignment of work, clients are expected to remit payment for the services rendered.

Note:

RePC operates with a no-refund policy.

Dispute Resolution

In the event of a dispute regarding the quality or delivery of paid services, RePC will not issue monetary refunds. Instead, RePC will engage in mutual discussions with the client to reach a resolution. This resolution will typically involve offering additional work or services, equivalent in value to the disputed amount, to rectify the situation.

Key Points

  • Clients are strongly encouraged to evaluate RePC's services during the trial period.
  • By engaging RePC for paid services, clients acknowledge and accept the no-refund policy.
  • RePC resolves disputes through collaborative, non-monetary solutions.

Disclaimer

This refund policy is subject to change at the discretion of Rajasthan eProcurement Corporation. Clients will be notified of any updates to this policy.