Rajasthan eProcurement Corporation - Refund Policy
Clear guidelines for service refunds and dispute resolutions.
This document outlines the refund policy for Rajasthan eProcurement Corporation (RePC) services, including annual, monthly, and one-time engagements.
Trial Period
RePC offers its services on a trial basis. This allows potential clients to evaluate the quality and suitability of our services before committing to a paid engagement.
Paid Services (Annual, Monthly, One-Time)
Upon successful completion of the trial period and subsequent assignment of work, clients are expected to remit payment for the services rendered.
Note:
RePC operates with a no-refund policy.
Dispute Resolution
In the event of a dispute regarding the quality or delivery of paid services, RePC will not issue monetary refunds. Instead, RePC will engage in mutual discussions with the client to reach a resolution. This resolution will typically involve offering additional work or services, equivalent in value to the disputed amount, to rectify the situation.
Key Points
- Clients are strongly encouraged to evaluate RePC's services during the trial period.
- By engaging RePC for paid services, clients acknowledge and accept the no-refund policy.
- RePC resolves disputes through collaborative, non-monetary solutions.
Disclaimer
This refund policy is subject to change at the discretion of Rajasthan eProcurement Corporation. Clients will be notified of any updates to this policy.

